Welcome to Penguin Support

Our knowledgeable, support team and engineers are 100% focused on Linux - we know it inside out - and we are only a phone call or email away.

• Hardware Support Offerings - From our standard 3-year hardware warranty to site support options, we are ready to meet your support needs.
• Product Documentation and Downloads - Look here for product documentation, manuals, BIOS or software updates.
• Support Portal Access - Log in to our Customer Support portal.

For hardware technical support, log into the support portal to create a support request or to manage your cases.
For Scyld ClusterWare™ customers, log into the support portal for access to Scyld MasterLink and to create or manage support cases.

• Contact Tech Support by emailing support@penguincomputing.com or by phone 1888-PENGUIN (736-4846).

Customer Service

• Contact customer service for order status or RMA status.

Professional Services

Our professional services team can assist you in the deployment, configuration and maintenance of your Linux-based infrastructure. Whether you need work on HPC clustering using Scyld ClusterWare or fail over clustering, or enterprise-based services, we have experts on hand to assist you. They are available for short-term engagements or longer term contracts.

• Find out more about professional services.
• Scyld Training and Education - We also offer training in parallel programming and cluster basics.