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Welcome to Penguin Support

Our knowledgeable, support team and engineers are 100% focused on Linux - we know it inside out - and we are only a phone call or email away.

  • Hardware Support Offerings - From our standard 3-year hardware warranty to site support options, we are ready to meet your support needs.
  • Product Documentation and Downloads - Look here for product documentation, manuals, BIOS or software updates.
  • Support Portal Access - Log in to our Customer Support portal.

  • For hardware technical support, log into the support portal to create a support request or to manage your cases.
    For Scyld ClusterWare™ customers, log into the support portal for access to Scyld MasterLink and to create or manage support cases.

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First time users can submit a case request online or create a support portal account.

Customer Service

Professional Services

Our professional services team can assist you in the deployment, configuration and maintenance of your Linux-based infrastructure. Whether you need work on HPC clustering using Scyld ClusterWare or fail over clustering, or enterprise-based services, we have experts on hand to assist you. They are available for short-term engagements or longer term contracts.