Our knowledgeable support team and engineers are 100% focused on Linux - we know it inside out - and we are only a phone call or email away.
Introducing our newly expanded Support Portal
Penguin Support Just Got Better
Our Support Portal is a dedicated online support area that allows our customers to open and track their support cases, view case histories, search and view all of our product documentation, including documentation for all Scyld ClusterWare versions.
Attention! As a result of the transition to the new Support Portal, some old logins may no longer work. We apologize for any inconvenience this causes. If you are unable to log in, please re-register (an email that is all that is required!) or contact Support directly for assistance.
Other Resources
- Hardware Support Offerings - From our standard 3-year hardware warranty to site support options, we are ready to meet your support needs.
- Contact Tech Support by emailing support@penguincomputing.com or by phone 1-866-996-1058.
- Contact customer service for order status or RMA status.
Professional Services
Our professional services team can assist you in the deployment, configuration and maintenance of your Linux-based infrastructure. Whether you need work on HPC clustering using Scyld ClusterWare or fail over clustering, or enterprise-based services, we have experts on hand to assist you. They are available for short-term engagements or longer term contracts.
- Find out more about professional services.
- Scyld Training and Education - We also offer training in parallel programming and cluster basics.